Technical Support Services

Expert technical assistance and maintenance services to maximize equipment uptime and performance

Support When You Need It

ASC International's technical support team is dedicated to keeping your inspection systems running at peak performance. Our global network of certified technicians provides rapid response to technical issues, comprehensive maintenance services, and ongoing training to ensure your team gets maximum value from your equipment investment.

From remote diagnostics to on-site field service, we offer flexible support options to meet your specific needs and minimize production downtime.

Support Services

Phone & Email Support

Direct access to technical experts for troubleshooting and guidance

Remote Diagnostics

Remote connection for fast problem diagnosis and resolution

On-Site Field Service

Certified technicians available for on-site repairs and maintenance

Preventive Maintenance

Scheduled maintenance to prevent problems and extend equipment life

Training Programs

Operator and maintenance training at your site or ours

Software Updates

Regular software updates with new features and improvements

Spare Parts

Comprehensive inventory with fast shipping worldwide

24/7 Emergency Support

Around-the-clock emergency support for critical issues (Premium/Enterprise)

Documentation

Complete technical manuals and online knowledge base access

How to Get Support

1Contact Us

Call our support hotline or submit a support ticket via email with your system information

2Initial Diagnosis

Our technician will guide you through troubleshooting steps or schedule remote diagnostics

3Resolution

Issue resolved remotely, parts shipped, or field service technician dispatched as needed

4Follow-Up

Verification that your system is running properly and documentation of all work performed

Support Plans

Choose the level of support that matches your needs, from basic coverage to comprehensive 24/7 service

View Support Plans

Need Technical Support?

Our support team is ready to help keep your equipment running at peak performance